Mattresses Direct offer Free Delivery* on orders over 100€.
*A delivery charge of 7.95€ applies on orders under 100€.
When will I get my order?
As all items are held in stock locally, you can expect to receive your items 3-5 working days from placing your order. This applies to anywhere on mainland Spain. Our standard delivery is Monday to Friday but we can offer delivery on Saturday for a 25€ charge.
Who will deliver my items?
For local deliveries we use our own direct delivery service. Your order will be delivered to your door within 3-5 working days of placing your order. Our delivery team will call you prior to delivery to arrange a suitable delivery time.
If you live outside the reach of our local services, your order will be delivered by one of our selected partners:
If you live outside the reach of our local services, your order will be delivered by one of our selected partners; UPS or SEUR.
You’ll be contacted by one of our selected partners when your order is ready to be delivered and a delivery date will be arranged that is convenient for you. On the day of delivery, our delivery partner will notify you with your 4 hour delivery window. If required, you will have the option to reschedule your delivery.
Please note: packaging won't be taken away by the carrier.
Problems with your delivery?
If you have any questions about your delivery, please contact us via Live Chat or Email us on firstname.lastname@example.org.
If you have any questions about your delivery by one of our selected partners please first contact them directly.
If you have not recieved any communication from one of our selected partners (UPS or SEUR), then please contact the Mattresses Direct support team via Live Chat or Email (email@example.com)